Question 1

Do you deliver countrywide?

Accepted Answer

Yes. We deliver to Nairobi and all 47 counties in Kenya through trusted courier partners.

Question 2

Can I order through WhatsApp?

Accepted Answer

Absolutely — every product has an Order via WhatsApp button that starts a chat with our team.

Question 3

How long does delivery take?

Accepted Answer

Nairobi is typically same-day or next-day. Upcountry deliveries take 1–3 business days.

Question 4

Do your products have warranty?

Accepted Answer

Yes, most products carry a manufacturer warranty. We confirm the warranty period at time of order.

Question 5

What payment methods do you accept?

Accepted Answer

We accept M-PESA, bank transfer and cash on delivery within Nairobi (where available).

Question 6

Do you offer bulk pricing for contractors and projects?

Accepted Answer

Yes. Send us your BOQ or product list on WhatsApp for a project quote.

Frequently asked questions